Microsoft apologizes for global Outlook outage

technology.inquirer.net —

Microsoft apologized for the global Outlook outage, stating a technical issue caused the disruption and that the problem has been resolved. The company confirmed the incident was not related to cyber or AI agents. The outage began on November 12, when users could not access Outlook, and took nearly 24 hours to restore. Microsoft attributed the issue to a network capacity upgrade and a subsequent network change, affecting businesses across approximately 74 countries. Microsoft said services were restored gradually to ensure stability and will provide a full post-incident report after completing its review. The company expressed deep regret for the disruption caused to customers and partners.


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