Anand Mahindra regrets Microsoft Outlook's return after global outage

Anand Mahindra said he regretted Microsoft Outlook's return after a global outage, as he began enjoying life without constant email demands. The disruption initially caused anxiety but eventually brought him a sense of freedom. The Mahindra Group chairman compared his emotions to the five stages of grief, moving from denial to helplessness, then weightlessness, and finally regret when service resumed. He described feeling like a castaway enjoying isolation before a rescue ship arrived. The outage began Thursday, November 12, affecting nearly 130,000 users and disrupting Microsoft 365 services including Teams and Copilot. Microsoft reported gradual recovery by Friday, though some users still faced intermittent access issues.