Microsoft outage disrupts Outlook, Teams for users in Americas

A widespread outage hit Microsoft platforms, including Outlook, on Thursday, disrupting email and other services for users. Nearly 130,000 people reported problems accessing Outlook shortly after 1 pm, with many unable to send or receive emails or load their inboxes. Thousands also reported issues with Microsoft Teams, its AI assistant Copilot, and broader Microsoft 365 services. Microsoft said it was investigating disruptions, noting problems accessing Exchange Online mailboxes in the Americas due to elevated infrastructure load and servers failing automated health checks. Microsoft later said it was testing a fix and rolling out an alternative method for health checks to restore impacted servers. Earlier, the company said it had successfully restored Teams issues in North America, though some users still reported connectivity problems.