Microsoft struggles to fix Outlook, Copilot, and Teams outages

jornaldenegocios.pt (Portuguese) —

Microsoft admitted Thursday that measures to fix a global outage in its Microsoft 365 business services, lasting eight hours, are not working as expected, and it is seeking alternatives. The company said applied changes are not producing desired effects, citing persistent traffic management imbalances. The outage affected tens of thousands of users worldwide, impacting Outlook, Teams, Exchange Online, SharePoint, and Copilot 365. Microsoft began returning affected servers to operation and redirecting traffic, observing partial recovery in some regions. It is implementing traffic management measures at specific locations, with users expected to see gradual recovery as capacity is restored.


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