Microsoft outage disrupts Outlook, Teams, and Copilot for thousands of users
Microsoft experienced a major service outage on Thursday, November 12, disrupting access for thousands of users, primarily affecting Outlook, Teams, and Copilot. The company is working to restore services. By 1:30 PM EST, over 120,000 users in the US reported Outlook issues, including inability to access inboxes or send emails. Microsoft 365 saw 46,000 reports, with Teams and Copilot also affected. Microsoft attributed the problem to higher-than-normal load on its infrastructure. Microsoft announced plans to redistribute traffic to rebalance load and restore connectivity. Teams issues were initially resolved in North America, though some users still faced problems. The company did not provide a total estimate of affected users.