Microsoft outage hits Outlook and Teams for over 12 hours

Microsoft has struggled for over twelve hours to resolve a major outage affecting its online services, including Outlook and Teams, without success. Users worldwide are experiencing problems accessing email, chat, and documents. The company attributes the issue to unexpected server failures causing capacity problems, not a cyberattack or increased traffic. Initial fixes failed, so Microsoft is now restarting affected servers and redirecting traffic to mitigate the impact. Services like OneDrive, Office 365, and AI tool Copilot are also affected, while Xbox appears unaffected. Microsoft is investigating alternative ways to increase capacity as traffic management remains unbalanced.