Microsoft apologizes after technical issue caused global service outage

Microsoft has resolved a global service outage that began Thursday, confirming the disruption was caused by a technical issue unrelated to cybersecurity or artificial intelligence. The company apologized for the disruption and is gradually restoring services. The problem originated during a network capacity expansion, Microsoft stated on X. The company is restoring services incrementally, verifying stability at each stage, and will publish a comprehensive report once the investigation concludes. Security expert Ken Munro warned the outage created prime conditions for scammers. The disruption affected Finnish universities, including the University of Helsinki, where Outlook email services failed. Students reported slowed daily tasks but no critical issues, while some expressed concern about society's heavy reliance on major technology companies.