Microsoft reports gradual service restoration after global outage

Microsoft announced Friday it is making "encouraging progress" in restoring services affected by a widespread outage impacting its platforms for a second consecutive day, noting improved email delivery performance across growing parts of its infrastructure. The company stated in a post on X that email delivery is improving across an increasing scope of affected Microsoft 365 infrastructure, though some users may still experience intermittent access issues. This coincided with reports from users and CNN journalists of emails beginning to arrive again, while others still faced access problems. Earlier, Microsoft said it had not yet seen sustainable recovery in affected regions despite partial improvements where mitigation measures were applied. The outage disrupted Outlook, Teams, and the Copilot AI assistant, affecting users and organizations' ability to access services normally.