Microsoft outage caused by overloaded servers, expert says

A massive Microsoft outage affecting services like Teams, Outlook, and Copilot was caused by overloaded servers, according to computer expert Bob O'Donnell, who stated it was not a cyber attack. Microsoft executive vice-president Charles Lamanna confirmed there was no indication of malicious activity, while other experts suggested a software update bug or network misconfiguration as possible causes. The company worked overnight to fix the issue, but servers crashed again after being restored. The outage impacted users globally, including in Australia, India, and Japan, and prompted the UK government to assess its effects. Microsoft isolated parts of its infrastructure and shifted traffic to alternate routes, but acknowledged its fix was not working as expected.