Microsoft apologizes for 24-hour Outlook, Teams, and Copilot outage

jpost.com —

Microsoft apologized for a global outage lasting over 24 hours that disrupted Outlook, Teams, and Copilot for businesses and governments in Australia, Japan, and the US, confirming it was a technical issue, not a cyberattack. The company said consumer services fully recovered by Friday, with Microsoft 365 enterprise services seeing sustained recovery. The incident stemmed from a network capacity upgrade issue, causing cascading failures, and services were restored gradually to ensure stability. This was Microsoft's second 365 outage this year, following a January incident, and comes after an Azure cloud platform outage last month. A full post-incident report will be published after review.


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