Microsoft resolves global Outlook and Microsoft 365 outage after network issue

theverge.com —

Microsoft has resolved the underlying issue behind a global Outlook and Microsoft 365 outage, reporting "broad recovery" and stability across its services after the disruption. The company apologized for the incident, confirming it was a technical problem unrelated to cyberattacks or AI. The outage stemmed from a network capacity upgrade issue that surfaced after a recent network change, with services restored gradually to ensure stability. Microsoft is continuing to restore service to remaining customers and regions, and will publish a full post-incident report once its review is complete.


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