Microsoft outage disrupts government and airline systems across North America and Asia-Pacific

A global Microsoft service outage that began in North America on November 12 has spread to the Asia-Pacific region, disrupting government systems and airline services across multiple countries, including Australia, Japan, Singapore, the Philippines and New Zealand. The disruption has affected Microsoft 365 services dependent on Exchange Online, impacting email, calendar and other digital operations. Australia's spy agency and federal police confirmed work disruptions, while Japan's shared IT platform was affected. Immigration New Zealand paused all visa processing, and several airlines, including IndiGo and Akasa Air, reported email support delays, though Air India said flight operations remained unaffected. Microsoft attributed the issue to server capacity problems, not a cyber attack, and said users may experience a gradual recovery as capacity is restored. The company is actively addressing the technical issues to minimize disruption for users and organizations worldwide.