Microsoft 365, Outlook, and Teams outages hit thousands of US users, disrupting AI services
Microsoft 365, Outlook, and Teams experienced outages for thousands of US users on Thursday, with the disruption also affecting connectors used by OpenAI's and Anthropic's AI services, according to Downdetector.com. Downdetector reported over 97,000 user incidents for Outlook at 2:07 p.m. ET, more than 38,000 for Microsoft 365, and about 4,500 for Teams. Microsoft said it was "aggressively pursuing all pathways to reduce impact," pausing deployments, redirecting traffic, and restarting affected servers. Microsoft earlier resolved a Teams disruption in North America but later noted the issue could affect Microsoft 365 connectivity in other regions. OpenAI said it was investigating broken Microsoft connectors, while Anthropic identified an upstream provider issue affecting its Microsoft 365 connector.