Microsoft outage disrupts Bengaluru IT firms, delays client deliveries

A global Microsoft outage disrupted Outlook, Microsoft 365, Teams, and Copilot late Thursday night, severely impacting Bengaluru's IT firms and delaying client deliveries during late shifts. Outage reports peaked at nearly 130,000 on Downdetector. Microsoft attributed the issue to elevated infrastructure load, ruling out cyber activity, and reported recovery progress by Friday evening. IT firms like Infosys and Cognizant informed employees of the ongoing restoration. Experts warn the outage highlights risks of single-vendor dependency, noting a similar Azure disruption in October. They urge Bengaluru firms to adopt backup channels and multi-vendor setups, as the failure affected users across 74 countries.