Microsoft says consumer products recovered, business services improving after global outage

Microsoft confirmed Friday that its consumer products, including Teams, Outlook, and Copilot, had fully recovered from a global outage that disrupted online communications for over 24 hours, with business services showing improvement. The US homeland security chief stated there was no link between the Microsoft issue and Friday's US air stoppage. The outage, which began Thursday, affected at least 74 countries across the Americas, Europe, Asia, and Africa. Microsoft said consumer services recovered as of 4.10pm GMT Friday, while it continues monitoring Microsoft 365 enterprise services, including a backlog of accrued emails, before declaring full resolution. Microsoft apologized for the shutdown and said it had no indication the Federal Aviation Administration's nationwide ground stop was related to its service disruption. The company is extending its monitoring period due to the severity of the incident's impact.