Microsoft's global outage hits second day, affecting Outlook, Teams, and Copilot worldwide

Microsoft's global outage affecting Microsoft 365 services including Outlook, Teams, and Copilot extended into a second day Friday, with the company stating it has no indication of malicious activity. The disruption has impacted individual users, companies, and government operations worldwide. Microsoft said it is using a measured approach to identify and repair affected infrastructure, noting early stabilization and capacity improvements as recovery actions continue. The outage has affected hospitals in Toronto, Japan's government IT infrastructure, Philippine courts, Australian agencies, and banks in Hong Kong, with OpenAI and Anthropic also reporting connection problems. More than 430 million people use Microsoft 365 apps, and roughly 130,000 users reported issues Thursday, according to Downdetector. Microsoft's engineers struggled to fully control the problem, with some services like Air India rerouting email to maintain customer communications.