Outlook outage in Cherbourg forces lab staff to improvise

A global Outlook outage on Friday, November 13, 2026, disrupted daily operations for numerous businesses, forcing workers like medical secretaries in Cherbourg to find alternative solutions. At a Dynabio Unilabs laboratory, staff could not access patient prescriptions or insurance documents, calling the situation a "catastrophe." They provided patients with an alternate email address, though they could not respond to other queries. Test results were unaffected as they use a separate system. Microsoft announced a gradual restoration of service around noon and ruled out a cyberattack. Other businesses, such as a local hotel, used the downtime for administrative tasks, while the Cotentin hospital reported no impact.