Microsoft consumer services recover; enterprise monitoring continues

Microsoft reported full recovery of its consumer products services at 4:10 p.m. UTC on Friday, November 13, 2026, while Microsoft 365 enterprise services showed sustained recovery but remained under monitoring. The company stated it was reviewing a backlog of email messages accrued during the incident before declaring enterprise services fully resolved. Microsoft said it was monitoring for an extended period due to the severity of impact to ensure no additional mitigative actions were required. The disruption was not caused by a cyberattack or a sweeping Microsoft outage, according to top officials. The incident coincided with a U.S. flight ground stop lifted by the FAA, marking only the second such alert in U.S. airspace since the 9/11 attacks.