Microsoft 365 outage disrupts Indian firms, renews cloud reliance concerns
Microsoft 365 outage disrupted email and workplace services for Indian companies on Friday, forcing some to reschedule meetings and raising concerns about cloud reliance. This is the second such incident this year. Tata Motors shifted a media call from Teams to Zoom, while airlines IndiGo, Akasa Air, and Air India reported impacted email support. Employees at ABB, HPE, EY, Infosys, and Accenture faced unstable connections, though some Teams meetings proceeded normally. Microsoft attributed the issue to server problems and said recovery was progressing. The outage reignited debate over dependence on a few Big Tech providers for software and cloud infrastructure. Experts like Sachin Panicker of Fulcrum Digital urged companies to design resilience into workflows, while some firms using alternatives like Zoho and Google Workspace reported minimal impact.