Microsoft restores services after 24-hour outage, cites technical issue

Microsoft has fully restored all services affected by a widespread outage lasting over 24 hours, apologizing on Friday for the disruption. The company confirmed the incident was caused by a technical issue, not a cyberattack or artificial intelligence. The problem originated during an earlier network capacity upgrade and surfaced after a subsequent network change, Microsoft said. The company has addressed the underlying issue and continues restoring service to remaining customers and regions, while expressing deep regret for the impact on customers and partners. The outage disrupted healthcare services, delayed corporate earnings reports, and left schools struggling to communicate. Microsoft plans to publish a detailed post-incident report once its review is complete.