Microsoft outage disrupts Teams, Outlook, and Copilot globally as recovery efforts stall

Microsoft is experiencing a major global outage disrupting multiple services, including Teams, Outlook, and its AI tool Copilot, causing widespread connectivity issues for users of Microsoft 365 applications. The company has not yet provided a timeline for full restoration. Recovery efforts have encountered difficulties, as Microsoft reported that earlier measures to improve service availability did not produce expected results. The company is now exploring alternative ways to increase infrastructure capacity to manage persistent traffic imbalances, with further remedial steps planned once current changes are confirmed stable. The disruption has affected businesses and organizations relying on Microsoft for email and communication, with Downdetector reporting Outlook issues peaking at nearly 140,000 reports globally around 18:00 GMT on Thursday. Microsoft continues to make infrastructure improvements in regions where services are gradually being restored.