Microsoft Apologizes for Global Outage, Cites Network Upgrade Issue

news18.com —

Microsoft has apologized for a major global service disruption, stating it was caused by a technical issue during a network capacity upgrade, not a cyberattack or AI agents. The tech giant said services were gradually restored to ensure stability and has promised to release a detailed incident report explaining what went wrong. Microsoft addressed customers and partners directly, clarifying the cause of the outage and emphasizing that the disruption was not the result of external malicious activity.


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