Microsoft fixes global outage, but some UAE users still face issues

Microsoft says it has fixed a global outage affecting Outlook and Microsoft 365, but some UAE users still report issues on Saturday morning, according to Downdetector, though reports are far below Friday's peak. Downdetector's 24-hour chart shows nearly 400 Outlook reports late Friday morning, dropping steeply by evening, with a small rise early Saturday until about 9am. Among Outlook users, 42 per cent complained about the app, 31 per cent about receiving messages, and 16 per cent about logging in. Microsoft apologized on X, calling it a technical issue from a network capacity upgrade, not cyber or AI-related, and said services fully recovered across Teams, Outlook, and Copilot. Residual delays may occur as piled-up emails are delivered, and the outage began Thursday, November 12, disrupting global businesses and agencies.