Microsoft restores consumer services after day-long outage

Microsoft has fully restored its consumer services after an outage lasting over a day, affecting Teams, Outlook, and Copilot. The company stated that restoration of corporate Microsoft 365 services is still ongoing. Microsoft attributed the disruption to a technical error from a previous network capacity increase, ruling out cyberattacks or AI issues. The company is monitoring a backlog of accumulated emails and will provide a full post-incident report after investigation. The outage began November 12, impacting users, businesses, and governments globally, with Downdetector recording over 7.4 million reports. Reuters noted it was one of Microsoft's longest outages and the second this year.