Microsoft confirms full service restoration after global outage

independent.co.uk —

Microsoft confirmed Saturday that all services were fully restored after a major global outage that disrupted schools, courts, businesses, police forces, and the NHS. The company attributed the failure to a technical issue, not cyber or AI agents. The outage began around 6pm GMT Thursday, affecting Microsoft 365 services including Outlook, Teams, and Copilot, with reports from over 70 countries. Governments in Japan, Singapore, and Australia reported impacts, while UK authorities activated emergency measures and the NHS used paper records. Downdetector logged over 130,000 Outlook reports in the US at its peak, and other AI services like ChatGPT and Claude were also disrupted. Police in England and Wales couldn't receive online crime reports, and pharmacies warned of prescription delays.


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