iPhone Duo screens cracking at fold crease, users report 'crackgate'

pcmag.com —

Users are reporting cracks appearing on the right side of the folding crease of Apple's new iPhone Duo, a defect dubbed 'crackgate' on social media, with one user reporting the issue within six hours of purchase. Apple has not officially commented on the problem or its scope. Many affected users have received replacements from Apple Stores, but those who bought through third-party carriers are facing difficulties. The issue may affect only a small fraction of the devices sold. The one-year warranty covers hinge failures from normal use, and faulty devices can be returned for a full refund within two weeks. Out-of-warranty repairs could cost up to $1,500, though AppleCare One plans offer extended coverage. New Duo orders may face delays until 2027 due to supply shortages.


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