Verbal work-from-home agreements lack legal protection

A worker at a small non-profit is facing challenges after being told to return to the office. Eighteen months ago, the worker made a verbal agreement with the CEO to work from home due to stress caused by bullying. However, the worker did not get this agreement in writing, which complicates the situation. Dr. Kirstin Ferguson, who provides workplace advice, emphasizes the importance of documenting changes to work conditions. Without written confirmation, it's difficult to prove any changes to the original contract. An HR expert mentioned that verbal agreements can be hard to enforce in legal situations. The worker expressed concerns about bullying from the CEO, which remains a serious issue. Employees have the right to a safe work environment, regardless of their physical location. If the worker cannot find support at work, they are advised to contact the Fair Work Ombudsman for guidance on their rights.