Samsung leads home appliance and TV recommendations by American Customer Satisfaction Index

Samsung is the most recommended home appliance and TV brand according to the American Customer Satisfaction Index. The brand's top ranking is attributed to strong customer pride of ownership, driven by product quality, design, and reliable customer support. Samsung secured first place for home appliance service experience for the third consecutive year and for TVs for the second year. Samsung's AI-integrated home appliances and innovative TV features, along with its customer care strategy, contribute to high satisfaction ratings. The company also leads in the global TV market for 19 years.