New study reveals average reliability for Apple and Samsung smartphones

Apple and Samsung smartphones show only average reliability in a new study. British consumer advocates tested 15,644 smartphones for defects, finding that 13-15% of Apple and Samsung devices developed issues after six years. OnePlus, Realme, and Google were found to be the most reliable brands. The study identified battery issues as the most common problem. It also highlighted the importance of long-term security updates, with some manufacturers providing them for up to five years.