Lowe's shopper plans boycott over self-checkout issues with gift card use

thesun.co.uk

A Lowe's shopper has vowed to boycott the store after struggling to use a gift card at a self-checkout kiosk. The customer found that the machine did not accept gift cards and there were no cashiers available to assist her. Many customers have expressed frustration with the lack of cashier options at Lowe's, leading some to quit shopping there. Similar complaints have emerged at other retailers, where self-checkout systems are becoming more common. Retailers like Walmart and Target are experimenting with self-checkout policies, including item limits and exclusive lanes for members. These changes aim to improve efficiency but have sparked backlash from customers who prefer traditional checkout options.


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