Kroger apologizes for app issues as customers seek solutions

Kroger has apologized for ongoing issues with its app, which has frustrated customers trying to use digital coupons and complete grocery orders. Many shoppers reported problems like disappearing carts and checkout errors. In response to complaints, Kroger suggested users delete and reinstall the app, but many found this ineffective. Some customers have turned to the Kroger website as a temporary workaround, though it also has issues. The app's technical failures have led to customer dissatisfaction, with some threatening to switch to other grocery chains. Kroger has not announced when the app problems will be resolved.