Jack Ma addressed Alibaba employee's criticism of company issues

Jack Ma, founder of Alibaba, responded to an employee's resignation letter criticizing the company's internal issues, a rare public move since his 2019 departure. The employee, a 15-year veteran, cited "big company disease" and criticized acquisitions, strategies, hiring, and performance assessments in their resignation letter. Ma thanked the employee for their feedback and acknowledged the company's ongoing changes. The exchange, published on Alibaba's internal website, has generated significant discussion within China's tech industry, highlighting concerns about the e-commerce giant's current state.