J Sainsbury reports strong Q3 performance with record customer satisfaction
J Sainsbury plc reported strong performance in its Q3 2024-25 trading statement, covering the 16 weeks to January 4. The company highlighted improvements in grocery sales, particularly in fresh food, despite challenging comparisons from the previous year. Sainsbury's focused on enhancing service, availability, and value, achieving its best-ever Christmas availability. Customer satisfaction scores reached record highs for both in-store and online shopping. CEO Simon Roberts credited the success to the efforts of employees across all areas of the business. The company remains committed to maintaining its competitive edge in the market.