GiffGaff, Tesco Mobile beat larger UK networks for service

Ofcom's annual customer service report reveals GiffGaff and Tesco Mobile as the top-rated mobile networks for customer satisfaction. This surpasses the larger, more established providers. The report highlights that GiffGaff and Tesco Mobile, both operating on the O2 network, offer superior service compared to Vodafone, EE, O2, and Three. Value for money, particularly with competitive pricing, is a key factor in their high ratings. The study also indicates that customer satisfaction varies even within the same network infrastructure, with O2 customers reporting signal strength issues. Switching providers is easy with a PAC code.