Cognizant will split pricing between engineers, virtual agents

Cognizant's CFO announced that pricing for its services will be divided between human engineers and virtual agents within the next five years. This shift reflects the growing impact of AI on the company's operations and service delivery. Jatin Dalal stated this at the Nasdaq Investor Conference, highlighting the evolving pricing landscape. Cognizant is seeing AI-driven automation free up resources, with approximately 20% of code now generated by AI, impacting pricing strategies. The company also noted increased tech spending in the BFSI sector, despite macroeconomic pressures. Cognizant secured several large deals, and tariffs are impacting certain sectors, according to the CFO.