Banks expand customer service with 24/7 support options

Several banks now offer 24/7 customer service, allowing customers to access support via phone or live chat at any time. This is a shift from traditional banking hours, which typically limit customer service to weekdays. Notable banks providing round-the-clock support include Alliant Credit Union, Ally Bank, and Discover Bank. These institutions also offer competitive interest rates and no monthly service fees, making them attractive options for customers seeking flexibility. The availability of 24/7 customer service is particularly beneficial for those with busy schedules or who need assistance outside regular banking hours. This change reflects a growing trend among financial institutions to enhance customer experience through improved accessibility.