Apple users demand recall of AirPod Max headphones over sound and connectivity issues

Apple users are calling for a recall of the AirPod Max headphones due to ongoing sound quality and connectivity issues. Customers report problems like crackling noises, power failures, and a sagging headband that causes discomfort. Complaints have surged on social media and Apple’s support page, with users frustrated that their $550 headphones often fail to connect to devices. Many have experienced issues with automatic head detection and sound only playing from one side. Apple released the first generation of AirPod Max in December 2020 and introduced a second version in September 2024. Despite the updates, many customers remain dissatisfied with the performance of the high-end headphones.