Airlines tighten policies on first class upgrades as demand for premium seats rises
Airlines are offering fewer complimentary or discounted upgrades as demand for premium seats increases. Many passengers are now willing to pay for first and business class, with Delta reporting that 75% of first class travelers now pay cash, up from 12% fifteen years ago. To meet this demand, airlines are adding more premium seats and adjusting their cabin layouts. Budget carriers are also entering the premium market, shifting their business models to offer enhanced travel experiences. This trend makes it harder for frequent flyers to secure free upgrades. The number of elite status frequent flyers has risen, increasing competition for upgrades. Airlines are prioritizing paid sales over complimentary upgrades, often leaving premium seats empty rather than giving them away.