UK's oldest video rental shop thrives with loyal customers and community support

Colin Richards, owner of the UK's longest-surviving video rental shop, TVL Allstar Video, reports strong business despite the rise of streaming services. Opened in 1984, the shop has adapted by offering stationery and printing services. Richards noted that loyal customers keep the store profitable, charging £2 for a week's rental. The shop has become a community hub, providing support to local residents, including assistance with paperwork. Richards believes the store's success comes from its unique experience. Families often visit to rent movies together, creating a different atmosphere than at home with streaming services.