Uber removes $5 surcharge for Assist users after backlash

abc.net.au

Uber has removed a $5 surcharge for its Assist service after facing backlash. The fee was criticized as discriminatory and a "disability tax." The surcharge, introduced in May, was intended to improve reliability for passengers needing extra assistance. However, disability advocates argued it unfairly burdened users. Uber acknowledged it should have consulted more broadly and will now form an Accessibility Advisory Group with advocacy organizations.


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Uber removes $5 surcharge for Assist users after backlash | News Minimalist