Temu faces scrutiny over quality and security as it rises in online retail

Temu, an online marketplace launched in September 2022, has rapidly gained popularity for its low prices on a wide range of products. However, it faces scrutiny over product quality, labor practices, and potential data security issues, raising concerns among consumers. The company, owned by PDD Holdings, has been linked to poor-quality goods and has been investigated for labor violations and copyright infringement. Temu's Better Business Bureau rating is B-, with thousands of customer complaints primarily about shipping problems. While Temu offers a Purchase Protection Program for refunds, customers must navigate potential risks, including data privacy concerns. Users are advised to check product reviews and consider using secure payment methods when ordering.