Tamil Nadu uses digital tools to improve crowded government hospitals

timesofindia.indiatimes.com

Tamil Nadu launched digital tools like a chatbot and QR codes to improve patient access and efficiency in crowded government hospitals. The initiatives include a WhatsApp chatbot for appointment booking and accessing health information, and QR codes for reporting sanitation issues, aiming to reduce waiting times and enhance services. An e-ICU system was also introduced for remote monitoring of critically ill patients, alongside new medical equipment funded by corporate social responsibility.


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Tamil Nadu uses digital tools to improve crowded government hospitals | News Minimalist