Steam users exploit refund policy for free games

screenrant.com

Steam's refund policy is reportedly being abused by users who play games extensively before requesting refunds. Developers are frustrated as players complete games and then seek refunds, sometimes leaving positive reviews while acknowledging the refund. This practice impacts game sales and developer revenue. Valve's policy allows refunds for games played under two hours within 14 days, a feature intended for buyer protection but now a point of contention.


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Steam users exploit refund policy for free games | News Minimalist