Spencer Pratt retrieves cable box from burned home

Spencer Pratt returned to his burned home in Pacific Palisades to retrieve a damaged cable box. This followed his social media post where he shared that Spectrum customer service had asked for the box after he tried to cancel his service. Pratt, who lost his home in the Palisades Fire, humorously addressed Spectrum in a video, highlighting the absurdity of their request. He is currently suing the City of Los Angeles for alleged failures during the fire. In response, Spectrum stated that customers will not be charged for equipment damaged in the fires and clarified that agents should not ask for returns. They are reviewing their communication policies to better assist affected customers.