SF Express Hong Kong app now notifies self-pickup parcels

scmp.com

SF Express Hong Kong has ceased sending SMS notifications for self-pickup parcels, switching to its mobile app to combat scams and protect customers. The courier company announced the change, effective Monday, to reduce fraudulent SMS messages and phishing attempts. Customers will now receive self-pickup notifications exclusively through the SFHK mobile app. This move follows an eight-month transition period where the app gradually replaced SMS notifications. The company aims to mitigate the risk of counterfeit message scams.


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SF Express Hong Kong app now notifies self-pickup parcels | News Minimalist