SBB responds to criticism over ticket fines for minor violations

20min.ch (German)

Consumer protection criticizes SBB for "second fines" for minor ticket violations. SBB faces backlash over strict ticket checks, with customers feeling unfairly penalized for minor infractions like purchasing a ticket moments after departure. SBB states that while they value fairness and have a clear rule that tickets must be valid at departure, they review individual cases of perceived unfairness.


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SBB responds to criticism over ticket fines for minor violations | News Minimalist