Santander stops UK balance alerts via text next month

Santander will stop sending text alerts about account balances and transactions to UK customers starting May 12, impacting millions. The bank is shifting its communication strategy, encouraging customers to use its mobile app for account information instead of text notifications. Urgent alerts, like overdraft warnings, will still be sent. This change follows Santander's plans to close branches and reduce in-person services, citing increased digital banking usage. The bank aims to balance digital and in-person banking options.