Ryanair disputes customer satisfaction survey results placing it last

Ryanair and Aer Lingus ranked last in a customer satisfaction survey for airlines. Ryanair dismissed the results as "fake" and "manufactured." The survey by Which? Magazine placed Ryanair at the bottom for short-haul carriers and Aer Lingus for long-haul. Jet2 and Singapore Airlines were rated best in their respective categories. Ryanair received low scores for booking, boarding, service, and cabin environment, though it scored well for value. Aer Lingus also received mixed reviews across its short and long-haul operations.