Profeco resolves 94% of consumer complaints during Buen Fin 2025

zocalo.com.mx (Spanish)

Profeco resolved 94% of 209 consumer complaints during Buen Fin 2025, favoring shoppers. Common issues included non-delivery of paid items, unfulfilled offers, and price discrepancies. Profeco deployed over 1,300 staff and 169 modules nationwide. The agency also conducted mobile brigades and provided 14,781 advisories, emphasizing budget setting and keeping receipts for purchases.


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Profeco resolves 94% of consumer complaints during Buen Fin 2025 | News Minimalist