Orland Park launches AI assistant Humphrey for 24/7 resident services

patch.com

The Village of Orland Park, Illinois, has launched Humphrey, a new AI virtual assistant on its website, providing residents with 24/7 access to information on services, permits, meetings, and events. Named after the village's first mayor, John Humphrey, the assistant draws exclusively on official Village information to deliver accurate answers. Mayor Jim Dodge stated the tool advances the village's commitment to innovative customer service, available anytime. Residents can use Humphrey by calling or chatting via the "Let's chat" icon at orlandpark.org. The village plans to upgrade Humphrey's capabilities as municipal services expand.


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Orland Park launches AI assistant Humphrey for 24/7 resident services | News Minimalist